Privacy Policy
Last updated: July 2026
At Get Refund Pros (getrefundpros.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website and consumer advocacy services.
Information We Collect
We collect personal, non-public information only when you voluntarily submit it to us—primarily through our secure Client Intake Form or via direct email correspondence. This information may include your name, email address, phone number, transaction details, receipts, and correspondence related to your consumer dispute.
How We Use and Share Your Information
If you decide to submit personal information and case files, Get Refund Pros or an authorized external service provider (such as our secure form builder or CRM tool) will retain this data in a database to analyze your dispute, communicate with you, and complete your fund recovery request.
- No Sale of Data: We do not sell, rent, or distribute your private personal information to any third party.
- Outside Providers: On occasion, we may need to provide your information to unrelated third-party tools or service providers who assist us in managing our business operations or secure document storage. Any external service provider we designate will have agreed not to sell, distribute, or use your information for any secondary purpose.
- Case Escalation: To recover your funds, we build audit-grade dispute packets. By engaging our services, you authorize us to share relevant transaction timelines, receipts, and dispute details directly with the corporate compliance and executive resolution teams of the companies holding your funds.
- Direct Communication: We may use the information retained in our database to communicate with you directly via email or direct mail regarding your case updates, or to inform you about consumer protection insights that may be of interest to you.
Cookies and Traffic Analysis
Currently, we employ “cookies” for accurate traffic analysis, such as tracking the time/date of your visit, the pages viewed, and the referring website. This cookie may also retain some form submission details to optimize your browsing experience. The data we collect is never stored in an individual website tracking profile and only serves to update aggregate counts, allowing us to monitor site traffic. We may share non-personal, anonymous information collected through cookies with trusted third parties for analytics. Most web browsers are initially set up to accept cookies, but you can adjust your browser settings to reject them if you prefer.
Data Security and Confidentiality
In order to guard your non-public personal information, we maintain physical, electronic, and procedural safeguards designed to protect the private information of our current and former clients. These safeguards comply with modern industry standards for digital security. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute immunity from unauthorized access.
No Attorney-Client Relationship
Get Refund Pros is a consumer advocacy and fund recovery agency. We are not a law firm, and the submission of information to us does not establish an attorney-client relationship or formal legal privilege.
However, we treat all client files, dispute narratives, and financial documents with the strict confidentiality required to professionally advocate on your behalf.
Policy Changes
Any changes to this privacy policy will be made through a revised posting on our website with an updated effective date.
Contact Us
If you have any questions or requests regarding your non-public personal information or this policy, please contact us at louis@getrefundpros.com.